Customers are very important in all of our Wawa stores. In our Logan Township store, associates are trained to follow practices we have put in place to assist disabled customers. Customers with disabilities are just that; customers who have a condition that affects the way they do things. Many disabilities are not obvious. Other customers have disabilities that are obvious. To help you in communicating with persons with disabilities follow these guidelines: • When speaking with a person with a disability, speak directly to that person rather than through a companion or sign language interpreter. • When meeting a person who is visually impaired, always identify yourself and others who may be with you. • If you offer assistance, wait until the offer is accepted. Then listen to, or ask for, instructions. • Treat adults as adults. Use first names if you are familiar with the person. • Listen attentively when you are talking with a person who has difficulty speaking. Be patient and wait for the person to finish, rather than correcting the person or attempting to finish their thought. If necessary, ask short questions that require short answers, a nod or shake of the head. Never pretend to under¬stand if you are having difficulty doing so. Instead, repeat what you have understood and allow the person to respond. The response will clue you in and guide your understanding. • Relax. Don’t be embarrassed if you happen to use accepted, common expressions such as “See you later,” or “Did you hear about that?” that may relate to a person’s disability. Don’t be afraid to ask questions when you’re unsure of what to do. Keep aisles clear and corners free of displays. There must be a clear path of a minimum 36 inches in aisles for easy access and a clearance of 18 inches on the pull side of doors next to the handles. Remember, a person with a disability is a person with feelings. Treat him or her as you would want to be treated. They come to our stores to do what other customers do - purchase products and use the services we offer.